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1800 253 263
Woollahra, why wait for a healthier and happier home?
1800 CLEANER have been the cleaners Woollahra families trust and love for over 20 years
The name Woollahra originated from the local aboriginal word of the local Gadigal Clan, “Woo-la-ra”. Back in 1788, the first fleet officer, Daniel Southwell, translated this as “The Look Out”. Can you imagine how beautiful and pristine this area would have been back then?
Cleaning for our clients today and bringing the feel of that original pristine coastal bush air into Woollahra homes is a breeze for 1800 CLEANER. Our scientific approach to dust extraction and specialist cleaning services leaves Eastern Suburbs homes relatively dust-free. We remove fine dust particles down to a microscopic level so that after cleaning, your home is practically dust-free. Traditional cleaning methods allow fine particle dust and other airborne microscopic contaminants to stay suspended mid-air for up to 5 days. This phenomenon mitigates even the best-intentioned cleaning efforts.
What we’ve called the “dust-drop effect” after a short time with traditional cleaning methods, you’ll see a return of the bulk of this dust. This is why you often feel like you’re always cleaning and not really getting anywhere. When you’re ready to get the dust out once and for all and to keep it out with our intelligent cleaning services, call 1800 CLEANER for an approach to cleaning you can count on.
Join thousands of happy customers who choose our cleaning service
Frequently asked questions
Will I have the same cleaner each time?
The vast majority of the time yes. Firstly, our company focuses on the well-being of our cleaners and as such the average tenure of our cleaners is well beyond the industry average. Secondly, we do not employ transient workers. Thirdly, 1800 CLEANER clients enjoy forging long-term relationships with the same trusted cleaner, usually spanning many years. Finally, when our cleaners do have time off once a year around the traditional Christmas holidays, most clients are having a break from their cleaning at the same time.
In conclusion, on the rare occasion that your regular cleaner is unable to serve you, it is generally the owner and/or one of our other long-term experienced cleaners who will take over and will be directed by your individualised and detailed job sheet. Finally, if this is to occur you will receive advanced notice of any staff changes.
What does it cost?
In our experience, we have found that paying cleaners by the hour is a slow road to a painful place. Moreover, unsupervised people who are paid by the hour are often motivated to work slowly and there is no incentive for efficiency or efficacy. Ultimately, we understand that clients wish to be able to compare competitive cleaning services. And so, we believe we have developed the most logical way forward.
Above all, at 1800 CLEANER, we offer a list of services by which we can be held to account for every job and offer a 24-hour quality guarantee towards that end. Firstly, the best way thereby to compare services is to ensure that each competitive price received is accompanied by a list of services to be provided. Secondly, to hold the company to account this way is to ask the all-important question of do they guarantee the list will be completed each time. And thirdly, ask the obvious question; if the list is not completed, what happens next?
Above all, it is common practice for cleaning companies to win clients over with a cheap price and then they drop the amount of time spent on the job over time, resulting in substantial dissatisfaction. Consequently, our system ensures that your 1st clean and 100th clean are homogenous. In conclusion, just ask us for a quote on the particular service you require from our service list by calling 1800 CLEANER (1800 253 263) or fill in the online quote request form here.
Do your cleaners speak English?
Yes, all of our cleaners speak good English. In our experience, there is a deeper question underneath this one though. And that deeper question is “how do you ensure that my instructions are properly followed?” Moreover at 1800 CLEANER, the solution is simple. In short, our operations manager will work with you to ensure that your expectations are clearly understood and catalogued in advance. To clarify, these instructions are then delivered on the daily job sheets of the cleaners. Therefore, when you buy a regular 12-point clean, if you have further instructions such as “clean the sliding doors each second visit and the fridge once per quarter”, these become points 13 and 14 on your individual job sheet. And when our clients need anything new, they then communicate directly with our operations manager in writing who sets it in stone into the system.
Above all, our system gives our cleaners a daily job sheet with our clients’ precise instructions on it. Subsequently, our people are incentivised by the successful completion of all of these tasks. And towards that end, we offer our clients a 24-hour satisfaction guarantee. After that, our operations manager ensures that the customer’s instructions are captured and communicated. Most importantly, this way our cleaners can focus on what they do best and our clients get to breathe easy with sweet peace of mind.
Do you use non-toxic products?
Yes. In fact, when we first started the business, we were gravely concerned by the lack of suitable products available. And so, we went into the lab to create our own under the trademark EcoLove. Therefore, our products are fully non-toxic and use citrus acid as their primary cleaning constituent. Above all, they are pure and harmless to your loved ones, furniture and the environment.
What is your hygiene policy?
We find it disgusting to hear stories that cleaners are using the same dirty mop head all day long; from your neighbour’s bathroom into your kitchen come all sorts of unspeakable micro-nasties.
Ultimately, you get what you pay for and in the case of 1800 CLEANER we use fresh and hermetically cleaned cloths in every house and are constantly changing cloths throughout the day. Above all, our cleaners are equipped with fresh and well-organised cloth bags with numerous microfibre mop heads that are washed after every use.
How we deliver the best value
In addition, our cleaning services are oriented towards providing the best value to our clients and as such we do not charge by the hour. For instance and in our experience, when you pay a person by the hour they tend to work slowly and softly. And why not? They get paid all the same, so why not take it easy?
Certainly, we can understand that clients are trying to compare services and extract maximum value for their hard-earned cleaning dollars. But hourly rates are not the way. On the other hand, the solution is to pay for the finished job according to a predetermined list. And most importantly to have an agreement in place whereby the services on the list are guaranteed to be completed for the price paid.
For instance, we have found that paying hourly rates is a way to commoditise labour and the truth is that different people work differently and it’s impossible to find satisfaction with such an approach. Most importantly, with our method of starting with a big spring clean that extracts fine particle dust, clients can actually save money by using us fortnightly and achieve a superior result to traditional “cheaper” weekly cleaning approaches.
In conclusion, please fill in the quote form for prices.
How do you deal with clutter?
In order to extract maximum value from their regular cleaning service, we work with our customers to reduce clutter over time. For those who need immediate help, we can add de-cluttering and organising services to their initial spring clean and get everything in order in a single day. Above all, the ultimate goal is to maximise open surfaces so cleaning is more efficacious and cost-effective and to also give the accumulating dust fewer places to hide.
As a result, imagine how very magnificent it is to return to a minimalist, dust-free and clutter-less haven.
Suburbs we service
For over 20 years the 1800 CLEANER team have serviced the inner west and eastern suburbs across Sydney including: Abbotsford 2046, Annandale 2038, Ashbury 2193, Ashfield 2131, Balmain 2041, Bellevue Hill 2023, Birchgrove 2041, Bondi 2026, Bondi Junction 2022, Bronte 2024, Burwood 2134, Campsie 2194, Camperdown 2050, Clovelly 2031, Coogee 2034, Croydon 2132, Darling Point 2027, Dover Heights 2030, Double Bay 2028, Dulwich Hill 2203, Earlwood 2206, Edgecliff 2027, Elizabeth Bay 2011, Erskineville 2043, Forest Lodge 2037, Glebe 2037, Haberfield 2045, Kensington 2033, Kingsford 2032, Leichhardt 2040, Lewisham 2049, Lilyfield 2040, Little Bay 2036, Maroubra 2035, Marrickville 2204, Newtown 2042, Paddington 2021, Petersham 2049, Point Piper 2027, Queens Park 2022, Randwick 2031, Rose Bay 2029, Rozelle 2039, South Coogee 2034, Stanmore 2048, St Peters 2044, Strathfield 2135, Summer Hill 2130, Sydenham 2044, Tamarama 2026, Queens Park 2022, Vaucluse 2030, Watsons Bay 2030, Waverley 2024 and Woollahra 2025.
Please free-call us today :
1800 253 263
1800 CLEANER TV
Learn more about dust-free living, get inspired by our handy cleaning tips and get to know the 1800 CLEANER team in our entertaining videos including Michael’s appearance on Seven’s Today Tonight.
We’re waiting to hear from you
For a free quote free-call 1800 CLEANER, text us on 0415 274 140 or simply fill in the form below.
Please provide: your address, the number of bedrooms and bathrooms you have, the type of service you require and when.
